www.icedreamsundays.com (the "Site") is under the ownership and management of Louise Walden-Edwards. Louise Walden-Edwards is responsible for data control.

Contact her at: louise_walden@hotmail.com

Type of website: E-commerce

Effective date: 9/11/2025

 

Purpose

The purpose of this Privacy Policy (the "Privacy Policy") is to provide users with information regarding:

a. The personal data collected.

b. Use of the data collected.

c. Who is authorised to access the data collected.

d. The Site user's rights.

e. The Site's cookie policy.

This Privacy Policy applies in addition to the Site's Terms and Conditions.

 

GDPR

Users in the European Union must know we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Following Article 37 of the GDPR, we do not meet the criteria for appointing a Data Protection Officer since we do not fall within the categories of controllers and processors.

 

Consent

By using our Site, you consent to:

a. The conditions established in this Privacy Policy.

If you provided consent for us to process your personal data, you may revoke that consent at any time. Such revocation does not have a retroactive effect and will not affect the lawfulness of processing carried out before the withdrawal of consent. You can withdraw your consent by: To process an online order.

 

Legal Basis for Processing

Following Article 6 of the GDPR, we exclusively process personal data of EU users when we have a lawful basis. The legal grounds on which we base our collection and processing of personal data from EU users are as follows:

a. Users consent to the processing of their data for one or more specific purposes.

b. Processing of user personal data is necessary for a task performed in the public interest task or an official authority.

 

Personal Data We Collect

We only collect necessary data that directly supports the goals of this Privacy Policy. We will not collect any data without your awareness. Data Collected in a Non-Automatic Way We may collect the following data based on your site actions:

a. First and last name.

b. Email address.

c. Phone number.

d. Address.

e. Payment information.

f. Personalisation details provided by the customer.

 

We use the following techniques for this data collection:

a. Online form.

 

How We Use Personal Data

Data collected on our Site will only be used for that directly supports the goals of this Privacy Policy. We will not use your data beyond what we disclose in this Privacy Policy. We collect the data based on your site actions for the following purposes:

a. To send out orders placed through the website.

 

Who Receives Your Data

Employees:

We may disclose user data to any member of our organisation who needs it for their work. Third-Party

 

Data Sharing:

a. Couriers, Royal Mail, Postal Services etc.

 

Data shared with third parties:

a. Shipping name and address and associated information.

 

User data may be shared with third parties for the following purposes:

a. To deliver a purchased product to the customer.

 

Third parties will only have access to necessary user data.

 

Additional Disclosures

Your data will not be sold or shared, except in the following cases:

a. If it is required by law.

b. If any legal proceeding requires it.

c. To prove or protect our legal rights.

d. To buyers or potential buyers of this company if we want to sell the company.

 

We are not responsible for and cannot control their privacy policies and practices if you follow hyperlinks from our Site to another Site.

 

Data Retention Policy

User data will be stored until the intended use of the data has been completed. If your data is kept for a longer period, you will be notified.

 

Data Protection Policy

No sign up is required. Only minimal data is requested such as name, shipping address and the necessary information/details required to process payment and dispatch. Orders are recorded through a password protected online system. Payments are taken by Stripe and Paypal.

 

While we take all reasonable precautions to ensure that user data is safe and secure, there is always a risk of damage. The Internet as a whole may be insecure at times and therefore we cannot guarantee the security of user data beyond what is reasonably practical.

 

International Data Transfers

User personal data transfer is carried out in the following countries:

a. European and Worldwide only through methods of shipping and courier/postal

services.

 

We protect data privacy and legal compliance when transferring your information to other countries. For the United Kingdom or European Union users, we will only transfer your personal data if:

a. The country that your data has been transferred is recognised by the European

Commission or the UK government as having adequate data protection mechanisms; or

b. We have implemented appropriate safeguards regarding the transfer, including

contractual agreements and internal policies.

 

User Rights

Your rights under the GDPR are:

a. Right to be informed.

b. Right of access.

c. Right to rectification.

d. Right to erasure.

e. Right to restrict processing.

f. Right to data portability.

g. Right to object.

 

Children

We are committed to protecting children's privacy and we do not knowingly collect or use personal data from children under 16 years of age. In case we did it, we will delete it as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

 

Data Access, Modification, Deletion, and Challenge

If you would like to learn about our data collection and usage practices, or to exercise your rights under the GDPR, please contact Louise Walden-Edwards

 

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We do not collect user data through cookies.

 

Modifications

This Privacy Policy will be updated occasionally to comply with the law and to reflect any changes to our data collection process and we will update the "Effective Date" at the top of this Privacy Policy. We recommend periodically reviewing our Privacy Policy to ensure you are notified of any updates. If necessary, we may notify users by email about changes to this Privacy Policy.

 

Complaints

For complaints about how we process your personal data, please contact us through the methods listed in the Contact Information section so that we can resolve the issue when possible. If you believe that we have not addressed your concern satisfactorily, you have the right to file a complaint directly to a supervisory authority by contacting Louise Walden-Edwards

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Contact Information

For any questions, concerns or complaints, contact Louise Walden-Edwards at louise@icedreamsundays.com